Our services in energy and utilities industry range from service design and design research to behavioural science and speculative design
The industry has witnessed a significant shift towards digitalisation, with increased adoption of smart technologies for grid management and improved customer engagement, and a growing emphasis on sustainable practices and renewable energy integration.
We are always excited to collaborate with energy and utilities companies in this evolving landscape to leverage digital advancements for crafting seamless customer experiences, optimise operational efficiency through smart technologies, and contribute to the industry's sustainability initiatives.
In our services that span initial design research to overall service design and organisational transformation, we integrate behavioural science to understand users better and employ speculative design to prepare for what's to come.
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Creating innovative energy solutions involves significant uncertainty. We help energy companies identify customer needs and regulatory constraints, ensuring new solutions are both feasible and desirable.
Encouraging customers to adopt sustainable energy practices requires more than just providing options. Our behavioural design expertise helps energy companies promote sustainable behaviour, increasing the adoption of green solutions.
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Energy services can be complex and technical. We work to simplify these services, improving usability and making it easier for customers to manage their energy consumption effectively.
Energy consumption and utilities' patterns can vary widely. We provide energy companies with insights into customer behaviour, helping them design solutions that fit into customers' lives and promote efficient energy use.
Before launching new energy products, validating their market fit is crucial. We help energy companies test and refine their product concepts, ensuring they meet customer needs and regulatory requirements.
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Get in touch so we can tailor a solution for your needs
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Direct insights from our valued partners, capturing the essence of Spotless collaborations.
"Working with Spotless was a great experience for Air BP and the professional approach and advice were very much appreciated. You went the extra mile for us and the customer research feedback was presented in a very clear way which really helped to quickly identify areas of value. We hope to work together with you again in the future."
Ben is on hand to answer your questions.
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Please fill out the form below and we will get back to you as soon as possible. For jobs and work experience opportunities, please visit our careers page.
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